Remaining calm during difficult situations can help decrease stress levels for all those involved. Decreasing stress levels decreases the risk of further incident.

Avoid further incidents by reducing surrounding risks – safety check the environment.

If CPR is necessary, placing the Pet on its right side will be most effective, as their heart is slightly to the left. Tilting their head slightly upwards will help to prevent their tongue blocking their airway. Begin with five breaths – for smaller animals you may be able to cover their snout with your mouth, with larger animals hold the tongue outside of the mouth and breathe into its nose. After the initial five breaths, switch from 15 compressions to two breaths. Make sure you do not breathe in too much air, just enough to see their chest rise, and allow the compression to rise fully before beginning another.

If you believe your animal to be choking, do NOT intervene. If they are able to cough then they are still able to breathe, animals are very effective at clearing their airways and owners should only intervene if the animal stops choking or becomes limp or unconscious.

If you have accidentally clipped your Pet’s claw too close to the skin and it begins to bleed, place an absorbent dressing over the paw and bandage securely. Avoid it being too tight and bandage it as far up the leg as possible to prevent it sliding down. If the bleeding does not stop within a reasonable amount of time, seek Veterinary assistance from one of our in-app Vets.

If your Pet has produced sick, take a sample with you to the Vet as it may help them identify the issue, any poisons, etc. This identification can help the Vet to treat your Pet more effectively.

Avoid further injury by preventing the animal from running away. If a break is suspected, everyday objects can be used to splint the injury, such as toilet roll tubes, bubble wrap or even tape to secure it. If you are driving, a boot cover may provide a secure makeshift stretcher.

If you suspect your Pet has ingested poison, do not attempt mouth to snout resuscitation (CPR) as you may become contaminated yourself. Instead, please seek immediate Veterinary assistance.

If your Pet has acquired a burn, it is important to cool the area with water for at least 10 minutes. Do not apply bandages that may get stuck to the wound. If you need to use a crate to transport your pet to the Vets, do not include bedding. Instead, make sure you have a clean plastic surface. Cling film is recommended to minimize HUMAN burn infection; however, your pet is unlikely to tolerate this.

Bleeding ears can be a nuisance, particularly if the pet has upwards pointing      ears. It may help to secure the ear downwards with a bandage until you seek  help.